Case Studies / hospitality
HOSPITALITY - Mumbai72-Room Boutique Hotel Goes WiFi-6
Boutique Hotel (Bandra West)
400+
users
48
aps
62000
sqft
(01)
Challenge
What was broken._
Legacy 802.11n across 72 rooms gave guests patchy streaming, 20% reconnect complaints, and unusable banquet WiFi during weddings.
(02)
Solution
What we did._
Predictive site survey, Ruijie Reyee RG-RAP2260 Wi-Fi 6 per room, Omada-style controller, PMS-integrated captive portal with room-number auth.
Products deployed
Ruijie RG-RAP2260TL-SG3428MP PoE+Omada OC300
(03)
Results
The outcomes, measured._
- Guest complaint rate dropped 94%
- 4.8 star avg WiFi review on booking.com
- Zero downtime across 9 months
“Y5 turned our WiFi from a complaint generator into a guest-retention tool.”
General Manager - Boutique Hotel, Bandra